Pest Control Near Me
Terms and Conditions for Form Submission
RG Digital Marketing ("we", "us", "our")
Last updated: 9 August 2026.
These Terms and Conditions govern your use of the enquiry and quote request form ("the Form") on this website, and apply from the moment you submit the Form. By submitting the Form, you agree to these Terms and Conditions and to our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act 4 of 2013 (POPIA).
1. What Submitting the Form Means
Submitting the Form is a request for information, a quote, or a callback. It does not create a binding agreement, contract, or obligation between you and us. No service is confirmed, scheduled, or charged for until both parties agree to a quotation and scope of work in writing.
2. Information We Collect
Depending on the fields completed, the Form may collect:
Your name and contact details (phone number, email address)
Property or business details (property type, size, location)
Information about the issue you're enquiring about
Any additional information you choose to provide in free-text fields
We only collect information necessary to assess your enquiry and respond appropriately. We do not request identity numbers, financial details, or special personal information via this Form.
3. How We Use Your Information
Information submitted via the Form is used to:
Contact you regarding your enquiry
Assess the nature and scope of the service you require
Prepare a quotation, where applicable
Maintain a record of enquiries for internal business purposes
We will not use your information for any purpose unrelated to responding to your enquiry without obtaining your further consent, except where required or permitted by law.
4. Consent to Be Contacted
By submitting the Form, you consent to being contacted by phone, SMS, WhatsApp, and/or email regarding your enquiry. You may withdraw this consent at any time by notifying us using the contact details in Clause 9, after which we will cease contact except where necessary to conclude an active enquiry or as required by law.
5. Accuracy of Information
You are responsible for ensuring the information you submit is accurate and complete. Inaccurate or incomplete information may affect our ability to respond to your enquiry, assess your requirements correctly, or provide an accurate quotation.
6. Data Sharing and Third Parties
We do not sell or rent your personal information. Your information may be shared with:
Staff or contractors directly involved in responding to your enquiry or delivering the service
Service providers who support our systems (e.g. hosting, CRM, or communication platforms), under appropriate confidentiality and data protection terms
Regulatory or legal authorities, where required by law
We do not transfer your personal information outside South Africa except where a service provider requires this and appropriate safeguards, consistent with POPIA, are in place.
7. Data Retention
We retain information submitted via the Form for as long as necessary to respond to your enquiry, deliver any resulting service, and meet legal, accounting, or record-keeping obligations. Where your enquiry does not proceed to a service being rendered, we will retain your information for a reasonable period for follow-up purposes, after which it will be securely deleted or anonymised.
8. Your Rights
In accordance with POPIA, you have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or outdated information
Request deletion of your information, subject to any legal or contractual retention requirements
Object to the processing of your information, or withdraw consent, at any time
Lodge a complaint with the Information Regulator (South Africa) if you believe your information has been processed unlawfully
Requests can be made using the contact details in Clause 9. Full detail on how we handle personal information is set out in our Privacy Policy.
9. Contact Us
For questions about these Terms and Conditions, to withdraw consent, or to exercise any of your rights under Clause 8, contact:
RG Digital Marketing
+27 74 926 6135
Cape Town, South Africa
10. No Guarantee of Response Time
While we aim to respond to all enquiries within a reasonable timeframe (stated on the website), submission of the Form does not guarantee a response within any specific period, and we are not liable for delays in responding.
11. Limitation of Liability
Information provided on this website and in response to Form submissions is general in nature and does not constitute a professional assessment. Any quotation or recommendation provided following a Form submission is subject to confirmation through a proper inspection or consultation, and we accept no liability for decisions made solely on the basis of preliminary information exchanged before such confirmation.
12. Changes to These Terms
We may update these Terms and Conditions from time to time. The version published on this website at the time of your Form submission will apply. Continued use of the Form after changes are published constitutes acceptance of the updated Terms.
13. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa, including the Protection of Personal Information Act 4 of 2013 and the Consumer Protection Act 68 of 2008, where applicable.
Privacy Policy
RG Digital Marketing: pestcontrolnearme.co.za
Last updated: 9 August 2026
This Privacy Policy explains how pestcontrolnearme.co.za ("we", "us", "our", "the Site"), operated by RG Digital Marketing, collects, uses, stores, and protects your personal information, in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
By using this Site or submitting any form on it, you agree to the collection and use of information as described in this Policy. If you do not agree, please do not submit your information.
1. Who We Are
pestcontrolnearme.co.za is operated by RG Digital Marketing, based in Cape Town, South Africa. We act as the Responsible Party for the personal information collected through this Site, as defined under POPIA.
2. Information We Collect
We collect personal information when you interact with this Site, specifically when you:
Submit an enquiry, quote request, or contact form
Call, email, or WhatsApp us using contact details listed on the Site
Browse the Site, via automated technologies such as cookies and analytics tools
The information we may collect includes:
Name and surname
Phone number and email address
Property or business address, property type, and site details
Details of the pest issue or service you are enquiring about
Any other information you choose to provide in free-text fields
Technical information such as IP address, browser type, device type, and pages visited, collected automatically via cookies and analytics tools (see Clause 8)
We do not knowingly collect identity numbers, financial or banking details, or special personal information (such as health, religious, or biometric data) through this Site.
3. Why We Collect Your Information
We use your personal information to:
Respond to your enquiry and provide a quotation
Arrange and coordinate site visits or service delivery
Maintain records of enquiries and services provided
Communicate with you regarding your enquiry or an active service
Improve the Site and understand how visitors use it, via analytics
Meet legal, accounting, tax, or regulatory obligations
Send you marketing communications, but only where you have separately opted in to receive these
We do not use your information for any purpose beyond what is described in this Policy without obtaining your further consent, except where required or permitted by law.
4. Legal Basis for Processing
We process your personal information on the following bases:
Consent — where you have voluntarily submitted a form and agreed to this Policy
Legitimate interest — to respond to enquiries and operate our business efficiently
Contractual necessity — where processing is required to deliver a service you have requested
Legal obligation — where we are required to retain or disclose information by law
5. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Staff, technicians, or subcontractors directly involved in responding to your enquiry or delivering a service
Service providers who support our operations, such as website hosting, customer relationship management (CRM), email, and analytics providers, under confidentiality and data protection obligations
Regulatory bodies, law enforcement, or courts, where required by law
A successor entity, in the event of a business sale, merger, or restructure, subject to equivalent privacy protections
Where a third-party service provider processes data outside South Africa, we take reasonable steps to ensure protections consistent with POPIA are in place before any such transfer occurs.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including:
For the duration of an active enquiry, plus a reasonable follow-up period
For the duration of any service relationship, plus any period required for warranty, dispute, or legal purposes
As required by tax, accounting, or other legal record-keeping obligations
Once information is no longer required for these purposes, it is securely deleted or anonymised.
7. How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, alteration, or disclosure, including restricted access to stored data, secure hosting, and use of reputable third-party platforms for data storage and communication. No method of transmission or storage is completely secure, and while we take reasonable precautions, we cannot guarantee absolute security.
8. Cookies and Analytics
This Site may use cookies and similar technologies to understand visitor behaviour, improve functionality, and measure the performance of advertising campaigns (e.g. Google Ads, Meta Ads). Cookies collect information such as pages visited, time on site, and referral source. You can disable cookies through your browser settings, though this may affect how the Site functions.
9. Your Rights Under POPIA
As a data subject, you have the right to:
Request confirmation of whether we hold personal information about you
Request access to the personal information we hold about you
Request correction or updating of inaccurate, outdated, or incomplete information
Request deletion of your personal information, subject to legal or contractual retention requirements
Object to the processing of your personal information, on reasonable grounds
Withdraw consent at any time, where processing is based on consent
Lodge a complaint with the Information Regulator (South Africa) if you believe your information has been processed unlawfully
Requests can be submitted using the contact details in Clause 12. We will respond within a reasonable timeframe and in accordance with POPIA requirements.
10. Children's Information
This Site is not directed at children, and we do not knowingly collect personal information from minors without the consent of a parent or guardian. If we become aware that a minor has submitted personal information without appropriate consent, we will take reasonable steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The version published on this Site at the time of your visit or form submission will apply. We encourage you to review this Policy periodically.
12. Contact Us
For any questions about this Privacy Policy, or to exercise any of your rights under Clause 9, contact:
RG Digital Marketing
+27 74 926 6135
Cape Town, South Africa
You may also contact the Information Regulator (South Africa) directly:
Website: inforegulator.org.za
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